Choose over a category at our navigation bar located at the top of our page. You can now start shopping by browsing through the catalog you’ve chosen. Click on the item you want to purchase. Choose from the options (if available) that you desire. Once all is complete, click on “Add to Cart” By clicking “Add to Cart” this pop up will appear confirming your product is successfully added to your shopping cart. Click “Proceed to checkout”. Under SUMMARY, you can change the quantity of your item. Under “ADDRESS”, please provide COMPLETE AND CORRECT SHIPPING INFORMATION. We are not responsible if your package went missing or marked as undelivered due to incomplete or incorrect shipping info that was provided. We always make sure that we write down your shipping info on the courier's waybill exactly as you have provided us. TIP: Create an account so you don’t have to fill in the order form every time you make a purchase + get reward points.

Yes, our Int. Certified Usui Reiki & Crystal Reiki Master Teacher @thewhimsicalarcane cleanses your crystals before we pack.

Each order is mindfully packed. Small items like crystal bracelets and amulets comes with a pouch, crystal care instructions, enclosed in a box where you can recycle. A pouch can carry up to 3 crystal bracelets or amulets. You may wish to have them separately packed by writing a note on the Notes section upon checkout. Fragile items like candles are packed in a box with crinkled paper inside. We do quality checks before we ship. As much as we want to use 100% eco-friendly packaging, we use bubble wraps to prevent water damage, dents and breakage while your package is in transit.

For online bank transfers or manual bank payments, we will process your order once we receive the payment confirmation. For Credit, Debit cards and PayPal transactions, we will process your order once payment has been confirmed. Gentle Reminder: Please allow us at least 3-5 business days to prepare for your Crystal Deity Candles, Crystal Healing Bracelets, Crystal Amulets and Crystal Sacred Essence. Delays may occur due to high volume of orders (especially during promos / sales, lockdowns and the Holidays). We do not have ready made Crystal Bracelets, Crystal Amulets, Crystal Candles / Divine Candles and Crystal Sacred Essences. We customise and make them individually for each client solely because our Intl. Cert. Usui Reiki & Crystal Reiki Master/Teacher @thewhimsicalarcane set an intention and cleanse them specifically for our clients’ healing needs.

We only accept Paypal, Debit or Credit Card, BDO and BPI as mode of payment. You should be able to receive an order or payment confirmation email within 24 hours. Kindly check your Inbox and Spam Folders.

As soon as you have successfully placed an order via our website, you will receive an order confirmation via email (check your Inbox or Spam Folders). Pay your balance using your bank of choice and select BPI or BDO. Enter our bank account information: BPI: 3779 034 894 BDO: 01139 0010 676 Savings Send copy of your deposit slip or screenshot of completed mobile / online banking transaction to info@theauroranight.com along with your ORDER NUMBER. Kindly allow us at least 24 hours (upon receiving your proof of payment) to verify and confirm your payment. Should your order fall on a weekend, the 24 hours payment verification will start on Monday. Payment is due within 24 hours of issue. Failure to comply within the time limit will automatically cancel your order.

As soon as you have successfully placed an order via our website, you will receive an order confirmation via email (check your Inbox or Spam Folders). Go to your GCash app and tap on Transfer (3rd icon that looks like a bank). Select BPI or BDO. Enter our bank account information: BPI: 3779 034 894 BDO: 01139 0010 676 Savings Send copy of your deposit slip or screenshot of completed mobile / online banking transaction to info@theauroranight.com along with your ORDER NUMBER. Kindly allow us at least 24 hours (upon receiving your proof of payment) to verify and confirm your payment. Should your order fall on a weekend, the 24 hours payment verification will start on Monday. Payment is due within 24 hours of issue. Failure to comply within the time limit will automatically cancel your order.

Select this payment method option upon checkout. Fill out your card details or if you choose PayPal, our website will prompt you to login. Proceed with your payment. Kindly allow us at least 24 hours (upon receiving your proof of payment) to verify and confirm your payment. Should your order fall on a weekend, the 24 hours payment verification will start on Monday. Payment is due within 24 hours of issue. Failure to comply within the time limit will automatically cancel your order.

For more info about our Payment Policy, please click here: https://www.theauroranight.com/payment-shipping

We ship via LBC for local shipping and LBC-DHL for international shipping only.

Shipping rates vary depending on the number of items, the shipping location, weight and size of the package. You can check the shipping rates upon checkout. Philippine Standard Shipping: 2 - 3 business days (NCR) 3 - 30 business days (Provincial) shipping except during Holidays & Sundays. Real Time Tracking Door-to-door TIP: We offer Free 🇵🇭 Shipping Coupon codes as seen on the top of our website. International Express Shipping: 10 - 30 business days shipping except during Holidays & Sundays. Real Time Tracking Door-to-door Please note that tax and customs duties may apply depending on your country's policy and needs to be paid upon delivery. Expect delays in delivery at customs and / or during lockdowns.

All orders will be shipped on Mondays - Fridays only. There will be NO shipping during Full Moons, Holidays, Saturdays & Sundays. Gentle Reminders: Business days are Mondays - Fridays only. We do not have any control of courier's shipping fees and delivery schedules.

As soon as the courier picks up your order, our system will send you your tracking number with link to the tracking site via email. Shipping update usually takes about 24 hours (more if they are having a systems maintenance or delay in shipping schedule) after the parcel has been picked up. Any questions regarding the status of your parcel, please contact LBC Customer Care at 02 88585999.